Optimizing Efficiency: Best Practices for Time Tracking in Live Chat If you're juggling multiple chats and feeling swamped, it's time to hit the brakes. Did you know that using time management

Sustainable Work Habits in Live Chat: How to Prevent Burnout Feeling worn out from non-stop chats at work is common today. Research shows that customer service agents often face high levels

Streamlining Workflow in Live Chat: Tips for Effective Task Prioritization Staying on top of your game in a busy live chat environment is tough. Did you know that efficient task prioritization

Mastering the Art of Live Chat Duty Management: Strategies for Break Scheduling Managing live chat and taking breaks can feel like juggling. Research shows that efficient scheduling increases both customer satisfaction